Lot Technician/Detailer

Lot Technician/Detailer

Have an eye for detail? Would you love to hang around European cars all day? We are looking for a customer focused person who is passionate about vehicles and has the dedication and motivation to match.

The key role of the Lot Technician/Detailer is to maintain and ensure the safety and cleanliness of the workshop, and be responsible for providing professional level detailing all the while providing exceptional customer service. The person in this position must communicate clearly and routinely with the Service Advisors and other team members to ensure accuracy and quality.

Organizational Culture and Expectations:

Every employee is expected to commit to our high standards of service and adhere to all safety rules, policies and procedures. Each team member contributes to the development of policies and procedures for the continued improvement of the company as a whole.  Our commitment to working as a team requires employees to be willing to cross train and periodically function in other areas of the business as directed by their supervisor.

Key Responsibilities:

  • Ensure all client vehicles are cleaned and/or detailed in a timely manner as directed by the Service Advisors
  • Work with the Service Advisors to schedule and complete duties in a timely manner with the goal to meet our clients’ needs
  • Maintain overall cleanliness of the detail department and other areas of the shop
  • Maintain sufficient inventory and a variety of products to properly perform the services that are offered by the department
  • Continue to participate in continuing education and training to ensure that Motor Werke is up to date with the latest practices and technologies
  • Advise team members of the above to ensure that all are on board and each Team member has the ability to discuss with clients the services offered by the detailing department
  • Work effectively and productively with all team members to help create and grow the detailing department and the company as a whole
  • Periodically distribute Motor Werke promotional materials and attend events
  • Ensure that the lock up and shut-down of the facility is performed in a timely manner at closing each night
  • Maintain personal grooming, hygiene and uniform standards as set forth in the Employee Handbook

Related Skills:

  • Strong verbal communication skills
  • Implements and follows procedure and direction well
  • Positive attitude, integrity, energy, and passion
  • Detail-Oriented
  • Proficient at assessing priorities and expediting tasks in a fast-paced environment
  • Excellent time-management skills

Characteristics of a Detailer:

  • Organized & orderly, improvement-oriented
  • Responsible and practical
  • Always prepared, completes tasks on time, strategic thinker
  • Service-oriented, helpful
  • Cooperative
  • Ability to have a big-picture perspective
  • Takes pride in the quality of work

Required Education and Certificates:

  • Grade 12 graduation or equivalent is mandatory
  • Valid BC Driver’s License and clean driver’s abstract is mandatory
  • Ability to operate manual transmission vehicles is mandatory

Please visit our website at motorwerke.ca for more information about our company and what we do.

Send your resume to [email protected]. We welcome all applicants and will contact those whose knowledge, skills, abilities, and passion are a match for this position.