Warranty

Exclusive 3 Year Warranty

Manufacturer and dealer warranties just don’t cut it, we get that. That’s why we created our own warranty, one that favours our clients. Our quality of service and use of OEM parts gives us confidence that your car will be safe on the road.

We pay that confidence forward by offering a three year warranty that covers repair, service and maintenance work provided by MW Motor Werke. Here’s the best part, there’s no restriction to how far you drive, and kilometres are unlimited!

Your Commitment

  1. To ensure your safety is being maintained throughout the 3 years, we include a mandatory no-charge inspection* every six (6) months… seriously no charge. We even pre-book your appointment for you so all you have to do is show up!
  2. Maintain the engine as specified by Motor Werke and respond immediately to any of the vehicle’s indicators regarding malfunctions and system failures.
  3. Do not continue to operate your vehicle after warnings or alerts have been activated, or without proper fluid levels.

Exclusions and Exceptions

Exclusions can seem restrictive, rather we look at it as common sense guidelines. The golden rule in car care is don’t neglect or misuse your vehicle. Keep this rule in mind and all the points below make it seem like we’re stating the obvious.

  • Consumable and wear items are not included (brakes, clutches, belts, wiper blades, tires, fluids and filters etc.)
  • Warranty will be voided by overheating, lack of lubrication, off-road use, misuse, failure to perform normal or required maintenance, modification of completed work, removal of any devices installed for monitoring purposes, use of contaminated fuels or lubricants.
  • While working on a vehicle, components can become damaged due to wear and/or age.  We take every precaution possible to prevent this from happening and do our best to anticipate when and where it might.
  • Motor Werke is not liable for broken or rusted bolts, broken vacuum lines, split hoses, cracked rubber components, or any other damage that may occur due to already worn and/or aged components.
  • This warranty is provided only to the original purchaser of the product or service. This warranty is not transferrable when the vehicle is sold.
  • This warranty applies only to the actual work listed and the parts installed on the invoice. No other warranty is implied or expressed.
  • This warranty does not cover towing, storage, car rental, or any consequential or incidental damages, including damage to property, damage for loss of use, loss of time, loss of profit or income, which may be incurred as a result of defective parts or workmanship.

MW TIRE PROMISE

Your Tires, Our Promise

Our Tire Changer is the only tire changer to use when dealing with low profile and high-end rims. The quick clamp and roller system gently rolls the bead from the rim with NO contact to the face of the rim. This ensures that your wheels remain scratch-free.

Our Road Force Elite Balancer is the industry’s fastest diagnostic balancer with a diagnostic load roller that can solve vibration problems and identify vehicle pull.

POLE-POSITION TIRE PACKAGE

  1. Free Air Pressure check and Top-Up
  2. Complimentary Tire Inspections
  3. Lifetime Tire Rotations
  4. Complimentary Wheel Balance every 5,000km
  5. Complimentary Alignment Check
  6. Complimentary Tire Repair *
  7. Free Tire replacement – for the first 3 years **
  8. Relearn TPMS Systems when applicable

tire-service
tire-change-machine

Pole-Position package is only applicable to tires purchased through Motor Werke

* Only applicable if the tire can be safely repaired, for the life of the tire.

** 100% cost coverage for the first year, 50% coverage for years 2 & 3. Only the damaged tire will be covered. This does not cover the costs to replace extra tires needed for AWD vehicles.

DOES NOT APPLY TO TRACK TIRES