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Reviews

 

From 502 reviews
Kevin Schmidt
Kevin Schmidt

This was my first time at Motor Werke as I usually take my European vehicles to the dealership. The level of service and professionalism is unmatched across any industry here. I dealt with Sophie and she is fantastic! I was looking for a …

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via Google
Carl N
Carl N

Best customer service in the Okanagan!

via Google
Laureen Lohin
Laureen Lohin

Amazing service, highly recommended

via Google
Allen Finch
Allen Finch

They update service progress by text. Provide vehicle inspection covering all vehicle components and report on deficiencies and suggested maintenance intervals – even took samples of drivetrain fluids. Would highly recommend.

via Google
Michael Griffin
Michael Griffin

Excellent and on time service

via Google
Tom Treadgold
Tom Treadgold

Forthright information

via Google
Bob Laarson
Bob Laarson

Great customer service!

via Google
Jaydin Wessels
Jaydin Wessels

Employees were extremely friendly and professional, the quality of the services was unmatched.

Response from business owner

We appreciate you leaving your feedback, Jaydin! Always happy to help you out with the BMW's. 🙂

via Google
Rod Wilkinson
Rod Wilkinson

I have been really happy with the service received from MW. Sophie is superb as frontline on the service team and the mechanics pay close attention to every detail – and give you a comprehensive report and analysis that you can rely upon. …

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Response from business owner

Rod, Thank you very much for your 5* review, we appreciate it. It's always a pleasure seeing you and your lovely Audi's. We will hopefully see you soon to get those additional items done on the A4. Thank you, Sophie & the Motor Werke Team.

via Google
Jay Starr
Jay Starr

Exceptional service, attention to detail and knowledge. Brad helped me out and was the first to admit he's knew and learning. He quickly got the answers I needed to various questions and my wife's BMW came out of MW in showroom condition. …

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via Google
Glenn Poulsen
Glenn Poulsen

We have been working with Motor Werke for diagnosis/estimates/repairs for a few months now. They are very professional and their service is great. I would highly recommend them.

Glenn, EBlock Auctions

Response from business owner

Thanks, Glenn. We appreciate your continued trust and loyalty! Always look forward to working with you and your Team.

via Google
Janyce Evans
Janyce Evans

Took the Golf R in for a stage 2 tune as well as oil change and drive train servicing. Changed out the coolant and brake fluid as well.

Car is amazing. I'd recommend Motor Werke for anyone requiring service work for their imported car.

I'll…

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Response from business owner

The Golf R is an incredible machine. It's an honour to take such a car to the next level. Jason really does great work for our VW and Audi customers. Thanks again Janyce and Chris!

via Google
Lisanne Ballantyne
Lisanne Ballantyne

Chris and his team look after customers from start to finish. The work is excellent and they take the time to make sure you understand the repairs and that you are comfortable with the plan, cost and timing. I really appreciate the …

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Response from business owner

Lisanne, thank you for the opportunity to continue to provide service for your Audi A5. An even bigger thank you for the visit we had recently with your labradoodle.... we get super excited about anything that comes into the shop on four legs!

via Google
Catherine Robinson
Catherine Robinson

We recently moved to Kelowna in 2021. We have two Volkswagen’s. I researched Motor Werke since they specialize in foreign cars, on Google and read their reviews. We have not been disappointed with their high rating as we have found them to …

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Response from business owner

Catherine,

We're more than happy taking care of you, Jeff, & Ali. Thank you for trusting us with your vehicles and letting us know how we're doing!

via Google
P & H
P & H

All the crew at Motor Werke are very professional.

The work performed was done efficiently.

Chris was excellent in setting up transport of our vehicle and he runs a first class shop.

Our dealings with Kyle and Kirin have been excellent.

Response from business owner

Peter & Heather,

Thank you both for taking the time to leave your feedback. Your new Jaguar will continue to be the perfect Okanagan Summer car and we hope to see you both during the driving season!

via Google
Murray Walsh
Murray Walsh

Professional, on time, great knowledge on my particular vehicle/engine

Response from business owner

Murray, thank your for reviewing our services on your BMW 335i

via Google
Craig Bolt
Craig Bolt

I just wanted to thank Chris and the team at Motor Werke for keeping my Mercedes Wagon in top shape. In addition to performing the scheduled maintenance on the vehicle they provided us with a "long term prescription" to ensure the well …

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Response from business owner

Hi Craig, we know that top-notch Mercedes repair is the key to helping families enjoy all the outdoor adventures Kelowna has to offer. We hope to help you make your way to your outdoor adventures for many years to come.

via Google
Angela Hohmann
Angela Hohmann

Motorwerke did an outstanding job on my Porsche Cayenne.

I appreciated the report of the services done prior to my pickup.

Start to finish from customer service to the product knowledge I received from the team was outstanding.

Thank you …

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Response from business owner

Angela, Thank you for your kind words. It's always a pleasure looking after you and Dirk. We really appreciate the 5 stars. We look forward to seeing you in the spring. Sophie & The Motor Werke Team

via Google
Seymour Kelly
Seymour Kelly

Excellent professional service on Bentley.

via Google
Daniel Fritter
Daniel Fritter

I had my vehicle booked in for a $6000 service that crept up to $9000 by the time all was said and done. I, unsurprisingly, wasn't terribly happy about that.

I expressed that particular sentiment to the most excellent Sophie, and to make a…

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Response from business owner

Daniel, Thank you for your feedback we appreciate it. We love seeing you and your M3. I'm glad you were satisfied with the very extensive work that was performed on your vehicle. We know the invoice crept up due to the additional items you wanted to address whilst the vehicle was disassembled, along with unfortunate circumstances due to rust and corrosion. Thank you for trusting us with your beautiful M3 we really enjoyed this project with you. Sophie & the Motor Werke Team.

via Google
Jim Cleaver
Jim Cleaver

New to Kelowna with my imported BMW 135is. Googled and read the awesome reviews for Motor Werke. The shop looks immaculate and the staff are very helpful, friendly and knowledgeable. They found issues that the bigger shops missed and fixed …

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Response from business owner

Jim, Thank you for the 5-star review! I'm so glad you found us. Stephanie and yourself were a pleasure to deal with. Hopefully get to see the Z3 over the winter to start the repairs needed. Thanks Sophie & The Motor Werke Team.

via Google
dave scherk
dave scherk

Excellent service. Without a doubt this is the best alternative to the other more expensive options in town. They know their stuff for sure.

Response from business owner

Dave,

We appreciate your continued loyalty and trust. Thank you for taking the time to leave your feedback!

via Google
Pablo Greenham
Pablo Greenham

Amazing Team and facility – will be my go-to moving forward!

Response from business owner

We're happy to hear you had a pleasant first visit with us! We appreciate you allowing us to provide service to you and your Q5.

via Google
Daniel Honey
Daniel Honey

Liam did a fantastic job and went above and beyond to make sure my waterpump and timing chains were done right. Couldn't be happier. Kyle was very professional and dealt with the warranty company. Highly recommended!

Response from business owner

Daniel,

Thank you for taking the time to leave your feedback!

via Google
Garrett Pattison
Garrett Pattison

Sophie is a pleasure to deal with, excellent customer service.

Response from business owner

Garrett, Thank you very much for the 5 star and kind words, we really appreciate it! Let us know if you need any help with any future vehicles you may have! Thanks, Sophie & The Motor Werke Team.

via Google
Ken McLaughlin
Ken McLaughlin

An automotive repair business that reflects honesty & integrity when dealing with a customer. Pleasant reception & straight up quote to service my 2011 BMW 328i Cabriolet by Sophie. (Deserves a raise!) The price as quoted did not get bumped…

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Response from business owner

Ken, Thank you for your awesome review! Your 328i was one of the cleanest we've ever seen here at the shop! I hope you were successful on the sale of the vehicle, if not you know where we are for future servicing. Thanks, Sophie & The Motor Werke Team

via Google
James Baker
James Baker

Very good service and communication with me the customer

Response from business owner

Thank you for the 5 star Jim, we really appreciate it and look forward to seeing you next time. Sophie & The Motor Werke Team

via Google
Nicolay Kottke
Nicolay Kottke

👍👍👍Brandon and Kyle did not rest until they figured out why the golf R with the new tuning was not running as smoothly as expected. Tuning cars can be a learning curve and it takes a company like MW to go the extra Mile! After a lot of …

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Response from business owner

Nicolay, it was nice to see your Dad smiling and healthy during his visit to the shop. The Sprinter is running like a Swiss watch. We look forward to seeing the Golf R soon for a service visit. In the meantime, take good care and enjoy the remaining weeks of summer we have ahead of us.

via Google
Chris Le Poole
Chris Le Poole

Chris, Sophie, and Breaden have always taken exceptional care of us at Motor Werke’s. They refreshed the glow plug system and get our baby an air change. Breaden even recently did a quick visual check (after hours) of the drivetrain to …

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Response from business owner

We really are grateful for your business, Chris. It's really important to us to carry the appreciation for our customers forward beyond the service visit. Anytime you need anything, do not hesitate to stop by with questions or concerns. We are always here when you need us. Take care, Chris... enjoy the summer with your family and we hope you get out for some road trips with the X5.

via Google
gary schatz
gary schatz

Chris & Braden were courteous & up-front the entire way thru a complicate electrical issue with roof , trunk & alarm . Great results. Thanks to your entire team. Gary

Response from business owner

Gary, we appreciated your patience whilst the vehicle was in the workshop awaiting the shipping and repair time for the control unit. It was a bit of a complicated diagnosis, but it all turned out very well as we isolated the short in the wiring. The repair went smoothly and the flexibility to have the car for the time we did was a big help for Derek as he worked through the diagnostic testing, and repairs. Thanks again, and we are here when you need us.

via Google
Mark Fromberg
Mark Fromberg

I just had my winter tires balanced and installed. I always feel welcomed and well supported at Motor Werke.

Response from business owner

Mark, thanks for the review. We are grateful for the feedback.

via Google
Brian Clegg
Brian Clegg

Great work, not cheap but neither was my car. Good investment having MW looking after your ride.

via Facebook
Vintage Car Club - Okanagan Chapter
Vintage Car Club - Okanagan Chapter

We can't say enough about the excellent attention to detail from the staff at Motor Werke. Our '96 BMW 328i (which was mechanically restored by MW and now has collector car status) was in for it's annual winter LOF & inspection. Braeden …

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via Facebook
Vince Aldorasi
Vince Aldorasi

Kyle did a great job of walking me through a very detailed PPI , it was just a basic PPI but the most professional report I have ever seen . Would not hesitate in using them for any of their services.

Response from business owner

Vince, we pride ourselves in our level of transparency and thoroughness with our inspections. Although buying a car sight unseen can be an uneasy task, especially from across the country, we're glad you reached out to us so we could be your eyes and ears. Congratulations on your latest purchase! We're sure you'll love it. Kyle and the Motor Werke Team.

via Google
Kevin White
Kevin White

The team at MotorWerke took exceptional care of my classic collector car and went above and beyond to make sure everything was taken care of and the attention to detail was second to none for a very fussy Petrohead.

Response from business owner

Hi Kevin, it's always a joy seeing you & your beautiful vehicles come to the shop. Thanks for being patient as we took care of the E-Type, Vincent took care of it like it was his own. We really appreciate the 5 star review and I hope you enjoy your time in Costa Rica with the howler Monkeys and we look forward to seeing you in the spring!! Sophie & the Motor Werke team!

via Google
Garry Angus
Garry Angus

I moved my very special one of one ever made 1986 Benz coupe to Kelowna from years of service at a now gone bespoke garage in greater Vancouver.

Needless to say i was concerned for the future shop that could both maintain and refurbish / …

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Response from business owner

It's always a pleasure seeing you and your Benz, Garry. The car, like yourself, has tons of character and many stories! From the Kyle & The Motor Werke Team, thank you for trusting us with your Sonderklasse. We look forward to getting it back into tip top shape for you to enjoy for many, many years

via Google
Norma Poirier
Norma Poirier

A great experience once again. In this worrying time of Covid19 they picked up my car from home and delivered it clean and wiped down for me.

Sophie gave me all the details by phone. Chris has a great reminder and after work information set…

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Response from business owner

Norma, it is indeed a very odd time in our history. For us, we are simply looking at all the options we would want provided to us if we were the customer walking into our werkeshop. We also discussed and came up with options for those who no longer wanted to come into see us due to Covid concerns, so we decided to come to you and serve our customers with no contact service and delivery. It's all part of what we do and we have decided this service will remain as an option once Covid 19 has lifted.

via Google
Garry Angus
Garry Angus

I moved my very special one of one 1986 Benz coupe to Kelowna from years of service at a now gone bespoke garage in greater Vancouver.

Needless to say i was concerned for the future shop that could both maintain and refurbish / restore my …

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via Facebook
Trevor McKee
Trevor McKee

My first experience with MotorWerks! Excellent communication and explanation of work performed from Service Advisor. Work performed was to my expectation as well. I will return for future needs.

Response from business owner

We are thrilled to hear you had a great first experience with us, Trevor! We look forward to serving any of your future service needs.

via Google
Karen-Blake Somerset
Karen-Blake Somerset

Motor Werke did repairs on my 92 Mercedes 500SL R129. If you have an older classic, I would highly recommend this shop for any mechanical issues you may have. They were excellent in diagnosing the issues, and providing me with a detailed …

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via Facebook
Sean Ragnauth
Sean Ragnauth

I am a client of Kyle at Motor Werke.

Kyle is a very passionate and thoughtful person who is really looking out for his clients best interest. He will throughly explain anything you need and will always check in with you. Kyle remembered …

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Response from business owner

Sean, it is always a pleasure to work with you and your GTI! We truly appreciate your glowing feedback and happy to help whenever we can. Kyle & The Motor Werke Team.

via Google
Warren Strome
Warren Strome

Sophie always makes me feel special.

Response from business owner

Hi Warren, Thank you very much for the 5* review. Make sure you come by with your new car! Thanks, The Motor Werke Team

via Google
Rod Wilkinson
Rod Wilkinson

Sophie is an excellent member of your team – courteous, knowledgeable, efficient and personable. She treated us, as new customers, with respect and very professionally

Response from business owner

Hi Rod, thank you for your kind words, we pride ourselves on great customer service and I’m glad you enjoyed your first visit with us. We look forward to seeing you next time. Respectfully Sophie and the team at Motorwerke.

via Google
Samantha Valvona
Samantha Valvona

I brought my car here for an oil service and inspection. The complimentary hand wash and cookie were a nice touch! They even let me know about an oil leak that would be covered under my manufacturer's warranty and offered to get it booked…

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via Google
Carson Erdman
Carson Erdman

Motor Werke always exceeds my expectations. They are friendly, straight forward and offer great advice for my Audi.

Response from business owner

Carson, always a pleasure taking care of you and the S5. Thank you for taking the time to leave your feedback!

via Google
Maurice B
Maurice B

They do a great job taking care of car! Explain everything, always give me options . And keep the car running great

Response from business owner

Maurice. We love seeing your red beauty, you have always been a pleasure to deal with and we appreciate the 5 stars. We are here when you need us.

Thank you, Sophie and the Motorwerke team

via Google
Amy Fendley
Amy Fendley

I am the owner of a 20 year old Land Rover Discovery and over the years, having moved around BC a few times, I’ve had to place my baby into the hands of a number of different mechanics.

Motor Werke has been by far the most helpful and …

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steve hudyn
steve hudyn

While on vacation driving through the Rocky Mountains, a warning light indicating my 2008 Mercedes S550 was experiencing a problem with its air suspension. We called 5 shops who were too busy to even diagnose our problem. We were feeling …

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Response from business owner

Hi Steve. I hope you made your onwards trip to Vancouver safe and sound. We are always here if you’re ever passing through. Thank you for the 5 stars, we really appreciate it. Respectfully Sophie & The Motorwerke Team

via Google
Shirley Krulicki
Shirley Krulicki

Outstanding customer service…all staff very personal and attentive.

via Facebook
flora watt
flora watt

We were thrilled with the level of service we received at Motor Werke's. They took extra time to make sure we were comfortable with everything they were doing to the vehicle and were very patient with us when we had questions. They took …

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via Google
Werner Fuhrmann
Werner Fuhrmann

I was impressed with the excellent service and advice I received. First time for me, but will be back next service.

Response from business owner

Great to hear, Werner. We are here when you need us.

via Google
deborah macdonald
deborah macdonald

Motor Werke did a great job, professional, kept me informed and completed the work in a timely manner. Also delivered my vehicle to speedy glass after the repairs for a windshield repair. I was able to pay my bill online which saved me …

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Caitlin McCredie
Caitlin McCredie

I was on a wild goose chase to find a battery for my Subaru key fob this morning. My car was stranded downtown because the key fob died and I could not unlock or start the car. Each place I went did not have the right battery – I had to …

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via Google
Lee Stowell
Lee Stowell

Their work was of quality and completed as quoted. Their shop is clean. They are good at updating you as to status of the work and if late they apologize. In my case it was late due to parts being at a premium.

I will take all three of my…

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via Facebook
Diane Medves
Diane Medves

I have made the drive from Kamloops to Kelowna in my 2006 BMW X3 since 2015 for servicing. It was the positive customer reviews that brought me to the shop. The garage is exceptionally clean and well organized. Chris runs a GREAT shop …

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Response from business owner

Hi Diane, it’s always a pleasure seeing you both and your well looked after X3. Thank you for your lovely feedback. I hope you enjoyed the rest of your summer and we look forward to seeing you next year. Respectfully Sophie and The Motorwerke Team

via Google
Jared Stern
Jared Stern

Chris was excellent to deal with and very professional. The service was outstanding and I would definitely take my car back again.

via Google
Barry L
Barry L

Second review:

Motorwerke saved me AGAIN.My Porsche spent the winter in storage in Peachland. It was parked for 8 months. I travelled from Calgary the beginning of June to pick up my car. I only made it to West Kelowna before the check …

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Response from business owner

Barry, we hope your trip back was good and you made it safely. Thank you for stopping in to see us and we look forward to a visit next time you are in town with your Porsche. Take care this winter, and see you soon.

via Google
Brian Anderson
Brian Anderson

Excellent service, highly recommended

via Google
Eldon Evans
Eldon Evans

Chris and his staff were able to track down and rectify a perplexing fuel-related issue with my 1984 380 SL which other shops in town had no luck solving. Also gave me great service on my CLK55 AMG to get it in tiptop shape. Will not …

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Jon Chester
Jon Chester

This is the most professional shop I've ever been to. Superb service from all staff. My technician was knowledgeable and well-qualified.

Lots of nice extras like a shop tour, free detailing, shuttle service, courtesy cars... My favorite …

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Response from business owner

Hi Jon. I hope you’ve enjoyed the rest of your summer driving your awesome BMW. Thank you for the 5 stars, we really appreciate it. Braeden certainly enjoyed working on your vehicle and a lot of the technicians would look forward to seeing it again next year! Thanks for being so patient in the process on the repairs to your vehicle, you were truly great. Respectfully Sophie and the Motorwerke team

via Google
Martianne Munro
Martianne Munro

I am a regular customer and won't take my Mini Cooper anywhere else. Motor Werke is a class act all the way

via Google
Kevin White
Kevin White

Took one of my English oldies (1968 TR250) into Motor Werke with a persistent issue that I could not figure out. After a short time the issue was pinpointed and we embarked on this and a few other repairs. I am fussy about my cars and was …

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via Facebook
K B
K B

I just moved to Kelowna and needed my Audi Q5 fix. I could have gone to Audi dealership but my heart belongs to small businesses, so I went with Motor Werke instead.

Amazing staff and service! Thorough, unbelievable knowledge and detailed …

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Response from business owner

Hi Kaye, thank you very much for the lovely review and for being so patient with such a big repair that your car unfortunately needed. Your vehicle certainly turned into a transformer! We look forward to continuing to look after your vehicle to keep it in tip top shape! Many thanks, Sophie & Motor Werke team

via Google
Carla Eby
Carla Eby

They diagnosed and repaired my vehicle is a quick and professional manner. Kyle and Chris are extremely pleasant and knowledgeable. They explained what was needed to be done and we’re in constant communication with me about my car. I was …

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via Google
KRIS CRUNDWELL
KRIS CRUNDWELL

Provincial Inspection and install front licence plate bracket

via Google
Michael Carter
Michael Carter

An amazing job, as always!

via Facebook
Robert Thompson
Robert Thompson

The place is a breath of fresh air.......They have all the right people in all the right places. If you have an exotic car of any kind this is the place. They make you feel comfortable and wecome.........explain the problems with evidence.

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Response from business owner

Thank you for the 5 stars, we appreciated it.

via Google
Donald White
Donald White

I had my Ferrari in for general maintenance and detail including ceramic coating.

The service was preformed to manufacture specifications using top quality products. In fact the service was more thorough than I’ve experienced at Ferrari …

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via Google
Denis Albinati
Denis Albinati

Came out from Alberta to enjoy an event at Area 27 on a 46 degree day and had a problem with my ignition coil packs. Couldn't make it back home so i started calling every shop in town , explained my predicament and was basically told it …

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via Google
Troy Hunnie
Troy Hunnie

You wouldn't think that you could take your 24' Mercedes motorhome to a shop that repairs Euro luxury cars. Well, in fact I received the same great service as a Supercar customer. Kyle provided excellent customer service. Our Motorhome was …

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Response from business owner

Troy, we do try to set ourselves apart. We are so pleased that you value the effort we put into customer service. We will pass on your comment on to Kirsten as well. Thanks for taking the time to send this positive review. We appreciate it.

via Google
Norm Vernon
Norm Vernon

5 star service, timely quality work, detailed feedback of service provided.

via Facebook
oshoowa doorn
oshoowa doorn

It’s hard to put into words how incredible the service here was, the inspection report was incredible and detailed, contained pictures and was accessible with a user friendly website. After the service was done Kyle took the time to show me…

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via Google
Wim Zuydervelt
Wim Zuydervelt

Yearly Service.

MW performed the service to my Aston Martin instead of me driving to Vancouver. In addition to the required services the found a few bolts that were loose and a mis allignment in the wheels. When driving now, I definately …

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via Google
Dennis Tetreau
Dennis Tetreau

Sophie was fantastic. Friendly, thorough, … professional. No surprises. I would recommend Motor Werke to everyone.

via Facebook
Matt Haney
Matt Haney

Very knowledgeable, efficient and friendly. Electrical issues can be a bear – they chased down my issue quickly and presented a cost effective solution. Great customer service – treated my car like I was their own!

via Facebook
Reid Cavers
Reid Cavers

Very knowledgeable about my M3. Excellent service with constant feedback and communication while working on my car. Listed items that require attention and time frame as to when this should be done

via Facebook
Brian Burnham
Brian Burnham

Chris and his team always provide a professional, reliable service. It would be the ONLY place that I would ever take a performance car in Kelowna. The best of the best.

Response from business owner

Brian, thank you again for the review. We greatly appreciated the 'best of the best' rating you have provided. It's what our Team works so very hard to achieve. Every car, every time.

via Google
Calvin Quan
Calvin Quan

Amazing service and quality of work! I was in Kelowna for a few days and had some minor car trouble while there. I brought my car to Motor Werke to see if they could help as they are a Euro specialty shop. They did not disappoint. Great …

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via Google
Wendy Oleksyn
Wendy Oleksyn

I consistently receipt friendly prompt and efficient service. I would highly recommend anyone who is looking for great company to service your vehicle!

via Google
Don Thompson
Don Thompson

My 2005 500SL needed a lot of work...and the professionals at Motor Werke diagnosed and corrected every item that was needed. I especially like the photos real time they shared with me. Derek oversaw and did most of the work...superb! …

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Response from business owner

Don, hope your summer is going well and the kitchen renovation is as smooth as it can be. Thank you again for your business and giving us the opportunity to sort out all of the issues with your Mercedes. Next time you are in town, let us know and it would be great to stop by for lunch or a coffee. In the meantime enjoy your summer with your family, take care.

via Google
Eric Langevin
Eric Langevin

I had my Porsche serviced for the first time at Motor Werkes on May 28th. Great customer service and top quality work. Motor Werke's attention to detail and focus on the customer's experience sets them above industry competitors.

via Google
Boreal Wanderers
Boreal Wanderers

UP-DATE May 2021: Consistently a positive client experience. Chris, his frontline staff, his skilled pit crew and the association with Johnny's Wax Shop collectively exhibit clear talent, expertise, technical competency, attention to …

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Response from business owner

Sophie, Kayleigh and Derek along with the staff here at the workshop are all focused on taking care of owners / drivers of these cars we love, every single person here takes a genuine hard-working approach to what we do everyday. We really are grateful to hear feedback, especially when you take the time to provide all the details of why you choose Motor Werke for your Porsche repairs. It was good to see you again this week and we look forward to helping you keep the car in fantastic operation condition. Thanks again Jim. 🙂

via Google
Heather Stewart
Heather Stewart

Motor Werke provided exemplary service, with remarkable attention to detail. As usual, they went above and beyond what I expected in ensuring that the work was to the highest standard possible.

I recommend them to anyone who wants the …

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Response from business owner

Heather, thanks for taking the time to write your feedback. We happy to be part of the process, and perform the work needed to get your 'Red Beauty' back to fine form – like she was when new again. Thank you for your patience whilst we worked with other talented local businesses to help us bring it all together. Enjoy the roads this summer.

via Google
lynne and Jeremy Brewer
lynne and Jeremy Brewer

Sophie takes care of us from the moment she picks up the phone. An amazing service every time from the entire Motor Werke team. Everything is explained from start to finish. Everyone is helpful, courteous and professional. We’ve been a …

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Response from business owner

Jeremy and Lynne, your Mini has been in the shop more than you would like... thank you for your trust and loyalty in taking care of the various issues that have come up. We hope you will have some enjoyment behind the wheel this summer driving season. Keep on motoring. 🙂

via Google
Dyllon Pietz
Dyllon Pietz

Sophie has provided us with exceptional service time and time again. Nobody has ever cared for our vehicle like we do when we drop it off at a shop. Sophie makes the experience so seamless and stress free! We really really appreciate it and…

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Response from business owner

Dyllon, your VW is a great example of what happens when a car is properly maintained. It will provide you with years of great service to you and your family. Thanks again for your comments on our service and yes, Sophie is fantastic... we appreciate her among the team at Motor Werke as much as our customers do. Take care and see you next oil service.

via Google
Joyce Beley
Joyce Beley

Excellent service and care’

via Facebook
richelle de medeiros
richelle de medeiros

Wow hands down great customer service here. Chris treats you like a person and not number – Had a minor issue, and was then called and then emailed when they couldn't reach us on phone to see what they could do to make things better and …

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Response from business owner

Richelle, great seeing you again and thank you for taking the time to work with us to resolve your concerns. Enjoy the summer weather coming our way, and remember that we are always here when you need us.

via Google
Don Aberdeen
Don Aberdeen

The service was excellent from the time I checked in until I picked up the car. I was also updated as to the progress of the repair. The quotation I received was very close to the actual cost. I highly recommend MW Motor Werke

via Facebook
BARE Wine Tours
BARE Wine Tours

Excellent experience and service! Highly recommend

Response from business owner

Thank you for your review, we look forward to seeing the Sprinter and van fleet in for regular maintenance.

via Google
graeme ritchie
graeme ritchie

Amazing experience from start to finish! Great communication, delivered on time, pickup/drop-off and they even cleaned and gave me a cookie! First class service I’ve never experienced from any garage before. I highly recommended!

Response from business owner

We appreciate the first class review!

via Google
Sean Sullivan
Sean Sullivan

I had Motor Werke perform a PPI for me. Outstanding service. Very well detailed, walked me through the entire report and answered all of my questions. They also shifted their schedule to squeeze me in on a time sensitive deal. Highly …

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Response from business owner

Sean, it was our pleasure. Anytime we can help out with ensuring buyers are getting the right value for their investment. Purchasing vehicles sight unseen can be stressful, we like to be the eyes are ears for our clients. Take good care, and enjoy the prancing horse!

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Sheri Aubin
Sheri Aubin

The service received from MotorWerke is top notch. They are always willing to fit me in and ensure I am set up with what I need...even a courtesy car on the spot, which was absolutely amazing of them!

Kyle is extremely helpful and is …

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Response from business owner

Sheri, Kyle is very thorough and puts a lot of care into his work with our customers. Thank you for mentioning him in your review. We sincerely appreciate your loyalty and trust.

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Al Ward
Al Ward

Braeden and Derek did a great job diagnosing and repairing an oil leak issue and identified a couple other issues during the inspection gear work guys

Response from business owner

Al, it provided some challenges along the way. We appreciate your loyalty and patience while we worked through the process of getting it back to 100 percent reliability. Thank you for your trust in us.

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CLAYTON LEONARD
CLAYTON LEONARD

Kyle and the team here are very professional and accommodating. I would say this is the go to place in town for European vehicle repairs. Very happy with the service they provided.

Response from business owner

Clayton, the relationship that we now have is mutually beneficial. We are very happy that Kyle has been working with you and your team to help us take care of the motoring public. Sincerely, Chris and the Team and Motor Werke.

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Darrell Uhearn
Darrell Uhearn

Just got my 1982 BMW 633 Csi back from Motor Werke.

Thank you Chris and your team and in particular Scott.

Scott and Chris spent some time taking care of a number issues the old girl had developed over the last few years that needed to be …

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Response from business owner

The 633 CSi has the unmistakable BMW lines. We get excited every time we have a classic or vintage car come through the werkeshop. This car in particular is special to us as we know how much it means to you being in your family since new. It has been a process over the years getting the car to where it is now, and I want you to know that it has been a lot of fun to be part of that.

We all appreciate your faith in us, to give you the advice you need and to know that the car is in good hands. Our goal is to keep the car running well for years to come!

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Rasul Ahmadi
Rasul Ahmadi

Car repair is usually a nightmare, but not at this place. I haven't seen more professional people in this line of work. Chris and his team are truly unique. They pay attention to what your car needs, provide a detail explanation of what …

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Response from business owner

Thank you for the positive review, Rasul!

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Sepideh Rezania
Sepideh Rezania

A truly professional and dedicated team you can trust! If you value integrity and want to make sure you are well taken care of, without hesitation, go to Motor Werke. It is also really nice to see that they have almost no staff turnover, …

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Response from business owner

Sepideh, thank you for your feedback. We have a strong team of dedicated professionals. The level of care put into making sure our customers are satisfied is always improving – every day. We really are thankful for the words you have written about us.

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Jason
Jason

Professionalism and attention to detail is second to none. Very happy with the service from this group.

Response from business owner

Jason, thanks again for taking the time to write us a review.

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Randy Hrynuik
Randy Hrynuik

Great attention to detail and very thorough with their inspections. You can leave with peace of mind knowing that your vehicle is running properly and nothing was missed.

Response from business owner

Randy, we have worked very hard to refine processes and systems to ensure we hit on all the points required for our customers to leave knowing they have been thoroughly taken care of. As well as a comprehensive review of everything needed to understand and make informed decisions for their vehicles. Thank you for your review.

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R J
R J

Team at Motor Werke took great care of my M Coupe and treated it as if it was their own. From Chris and Sophie who provided regular updates and photos of the work being done to Derek and Eugene with the hands on expertise – overall the …

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Response from business owner

JP, the M coupe is a legendary vehicle. It's truly one of the best chassis designs that BMW has built over the years. We consider it a privilege to be the caretakers of these machines. Our business takes the same kind of approach as you do with yours, every person receives the highest level of expertise and professionalism. We are motivated by other folks in the valley doing great things, please extend our thanks for taking care of our Team – to the incredible team at Quails Gate Winery.

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Chris Germana
Owner

“Consistency, quality and diligence from the moment you arrive until we hand you your keys. Every car, …Every time.”

#120-1765 Springfield Rd Kelowna, BC V1Y 5V5

Mon – Fri: 8:00 AM – 5:00 PM

(250) 869-0269

2021 | Motor Werke