The Position – Detailer:
A Detailer’s role is to effectively and efficiently clean, polish, detail, and prepare all vehicles, specializing in European and Import vehicles. While maintaining a clean and safe working environment, a Detailer is also responsible for creating motivation and a safe place to learn for their peers.
Responsibilities:
- Follow all MW policies, procedures, and checklists.
- Perform digital vehicle inspections using Protractor & AutoFlow tablet-based software. Perform detailing, cleaning, and preparation to ensure the vehicle is completed accurately, every car, every time.
- Address customer concerns accurately and efficiently, using advanced special tools, and reference information from several online subscriptions that are available at Motor Werke.
- Complete quality control checks & inspections to ensure that the car is 100% before it leaves our facility.
- Communicate effectively with the customer care team, technical team members, and directly with our customers. Complete work order documentation thoroughly and accurately.
- Ensure the shop’s cleanliness and safety standards are upheld at all times, a clean, well-organized shop is important to everyone.
- Actively participate in personal development and training, as well as our policies and procedures. We listen, respect, and validate your opinion. Your input is expected and valued.
- Maintain your individual efficiency.
Experience, education, and qualifications:
- High School Diploma required.
- Driver’s License without multiple infractions.
- Certified Detailer or equivalent with a minimum of 5 years of experience.
- Effective computer and typing skills.
Fill out the form below or call us directly at 250-869-0269.
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